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GENERAL

About GlobalGiving:

1.1 What is GlobalGiving?

GlobalGiving is an online marketplace that connects individual and institutional donors directly to social, economic development, and environmental projects around the world. Through our general website, www.globalgiving.com, anyone can browse projects in thematic or geographic areas.

GlobalGiving has a public site, www.globalgiving.com, where anyone can browse projects in thematic or geographic areas. We also provide the following customized services:

  • Development of customized giving websites.
  • Project sourcing and vetting services.
  • Co-marketing and retail-based giving programs that enable companies to promote their support of projects and engage their customers in giving programs.

GlobalGiving was founded by two former World Bank executives who are using the Internet to create a new way for more funding to reach projects throughout the globe and, at the same time, provides a more transparent, engaging way for donors to give.

1.2 How are GlobalGiving's services different from those of other giving facilitators?

GlobalGiving differs from other giving facilitators in the following ways:

  • GlobalGiving connects donors directly to specific projects, versus to organizations, which may run projects but determine themselves how contributions are allocated or spent.
  • By enabling donors to give directly to projects, GlobalGiving offers more choice -- donors can browse through a broad range of geographies and themes such as health, education, environment, among others -- and they know exactly how their money will be used. In addition, donors can connect and communicate directly with project leaders, see how their contributions are being put to work and the results that have been achieved, and provide feedback directly to the projects.
  • By working through trusted partners, we are able to identify, vet, and promote projects that might not otherwise receive support because of distance, technology limitations, or language barriers.
1.3 How is GlobalGiving funded?

GlobalGiving is supported by leaders in philanthropy, official aid, and the private sector, including HP, USAID, The Skoll Foundation, Omidyar Network, The Sall Family Foundation, The Hewlett Foundation, The Packard Foundation, The Charles Stewart Mott Foundation, and The W.K. Kellogg Foundation, among others.

GlobalGiving is a collaboration between two entities - the GlobalGiving Foundation and a socially-oriented enterprise called ManyFutures, Inc. The Foundation handles all due diligence on projects, along with disbursement of funds to projects and tax receipts to donors. The Foundation also provides a variety of services to project leaders in the field, including networking and training. ManyFutures is responsible for the development and operation of the web site, along with marketing to donors, corporations, and other organizations.

1.4 What is GlobalGiving's mission?

GlobalGiving's mission is to build an efficient, open, thriving marketplace that connects people who have community and world-changing ideas with people who can support them.

1.5 Where can I find verification of your 501(c)3 status?

Click here to see our GuideStar profile.

Projects:

2.1 How does GlobalGiving select its projects?

We work with a network of project sponsors to post projects on GlobalGiving. These project sponsors -- all established, reputable organizations such as Ashoka, IDEX, and the United Nations Foundation -- work with local "project leaders" to vet projects to ensure they are legitimate, well-run, and satisfy IRS guidelines for international grantmaking as well as the new voluntary guidelines for anti-terrorism set for the in the Patriot Act.

Once projects are submitted, GlobalGiving does a secondary review, prior to posting.

As part of the posting process, the project sponsor or project leader must provide detailed background information on the project leader, the project's objectives, and expected outcomes once the project receives funding.

2.2 How does the money get to the project?

Each month, GlobalGiving pools contributions from donors, and if the project has received $250 or more in funding, transfers the money either to the project sponsor (see 2.1 above) or the implementing organization. If the project has not yet reached $250, funds are disbursed once it has reached that amount.

Security and Privacy:

3.1 What is your due diligence process, and how do I know the project leader is trustworthy?

GlobalGiving works with a wide range of established, respected international organizations such as Ashoka, IDEX, the United Nations Development Programme, and the World Bank as project sponsors, who authenticate the projects of their partner organizations working in the field, and ensure the legitimacy of each social entrepreneur. These relationships enable a unique portfolio of credible projects not found on any other site.

All projects on GlobalGiving are vetted for eligibility -- by GlobalGiving or its partner organizations -- to receive international grants. This means that these projects have satisfied the IRS guidelines for international grant making as well as the new voluntary guidelines for anti-terrorism set forth in the Patriot Act.

3.2 What is GlobalGiving's privacy policy?

When you make a contribution to a project through GlobalGiving, your name, billing address, email address, and credit card information are collected by one of our third-party credit card vendors (VeriSign or PayPal). In addition, the names and email addresses of donors and fundraisers through America's Giving Challenge, which ended on January 31, 2008 at 3 pm EST, will be shared with the Case Foundation, which is supporting the Challenge.

When you give to a project through America's Giving Challenge on GlobalGiving, which ended on January 31, 2008 at 3 pm EST, your name and email address is added to a list so we can notify you when a project posts updates or progress reports; while you can opt out of receiving these updates, most donors find them helpful and informative. You will also have the opportunity to opt in to GlobalGiving's newsletter. Finally, while we encourage donors to share their name and address with the project leader in order to foster long-term relationships, donors may elect to remain anonymous, in which case GlobalGiving promises to maintain your complete privacy.

To learn more, read our privacy policy.

FOR INDIVIDUALS

Making a donation:

4.1 Is my donation tax-deductible?

Yes. All of the projects on GlobalGiving have been pre-qualified for 501(c)3 equivalency status. Further, all donations go through the GlobalGiving Foundation, a 501(c)3 nonprofit, making them tax-deductible for U.S. taxpayers to the full extent permitted by law.

The GlobalGiving Foundation's tax-exempt ID number is 30-010-8263.

4.2 What are the methods of payment?

For America's Giving Challenge on GlobalGiving, which ended on January 31, 2008 at 3 pm EST, donations can be made by credit/debit cards and PayPal. Eligible donations must have been made online through http://givingchallenge.globalgiving.com to be eligible for the Challenge prior to January 31, 2008 at 3 pm EST.

4.3 How do I know my donation is secure?

All credit card donations are collected through VeriSign, a secure third party whom we hire for this purpose, or PayPal, also a highly secure third-party payment system. Because all transactions go through third parties, GlobalGiving does not receive or retain credit card numbers.

All donations made through PayPal, a leader in online payments, are kept private over their secure network. Learn more about PayPal.

4.4 Does GlobalGiving charge a fee?

GlobalGiving takes a 10% fee to cover the costs of aggregating and vetting credible funding opportunities and presenting them on GlobalGiving. There is also a nominal fee that covers the cost of transferring funds overseas. Between 85-90% of your money goes directly to the project you choose to support. Our fee is one of the lowest fees available in international philanthropy, and because funds go directly to the project level, your contribution goes much further than most other international giving options.

4.5 Is there a minimum donation?

Every donation can make a difference. The minimum donation is $10.

4.6 What are donation options?

Donation options illustrate the impact specific dollar amounts will have on a particular project. Many donors find that donation options help them get a tangible sense of how their contributions will be used. Keep in mind that you are not required to select a donation option -- we welcome any amount (minimum $10); just enter your desired contribution in the box labeled "Other Amount."

Typically, project leaders use a variety of funding channels to raise funds for their projects. When you donate to a project through GlobalGiving, your donation will always be directed to that project and its defined activities. However, depending on the overall amount of funds projects raise, both through the Challenge and from other sources, project leaders pursue a combination of different value outcomes, allowing the project to deliver a complete suite of products and services to its constituents.

4.7 Is there any way to keep track of my donations?

When you make a donation through GlobalGiving, you have the option of creating an account by providing a minimal amount of information. Through your account, you can keep track of your giving history. In addition, all contributions made to projects through America's Giving Challenge on GlobalGiving, which ended on January 31, 2008 at 3 pm EST, will be acknowledged with a receipt that is emailed immediately after completing the transaction.

4.8 How do I keep track of who has donated through my fundraiser?

At the bottom of your fundraiser page, you will see a record of the screen names of the people who have donated and the amounts they have given (or "anonymous," if donors have elected not to share their names).

Gifts

5.1 Can I make my donation a gift?

No, unfortunately donations made through America's Giving Challenge on GlobalGiving, which ended on January 31, 2008 at 3 pm EST, cannot be made as gifts in honor of someone else (you can, however, do this through GlobalGiving's general website, www.globalgiving.org).

About Projects

6.1 How do I choose a project that is right for me?

Many people choose projects in places where they have traveled or where there is an issue they care about. GlobalGiving allows you to browse through a wide range of great projects from around the world in a variety of themes such as health, education, economic development, and environment.

See our full list of project themes and geographies.

6.2 How do I keep track of the progress of the projects?

When you make a donation, you are automatically added to an update list for that project, and GlobalGiving will let you know when progress updates have been posted by the project leaders. In addition, each donor on GlobalGiving has a choice of becoming known to the project leader or remaining anonymous. For donors that choose to become known to the project leader, the donor's contact information (mail and email addresses) is provided to the project leader. In addition, each project listing includes the contact information of the project leader, which allows donors to establish a relationship with those running the project and to follow up on its progress.

Progress reports on GlobalGiving are posted directly to globalgiving.com by project leaders as they are completed, normally every 3-4 months. To protect the integrity of these documents, GlobalGiving does not alter them, therefore you may find some language or formatting issues.

6.3 How does GlobalGiving decide which project appears at the top of various pages?

The order in which projects appear is dynamic and will change over time. GlobalGiving ranks projects according to the funding that the project has received to date, when the project was posted, and when projects were updated - either with new photos or new progress reports. This encourages project leaders to market and promote their projects actively, and keep them updated - increasing the overall visibility of these projects and helping them generate even more donations.

6.4 Can I post my own projects on GlobalGiving?

New projects are not being added to America's Giving Challenge on GlobalGiving, which ended on January 31, 2008 at 3 pm EST. For GlobalGiving's general website, projects are sourced through a system of project sponsors, primarily U.S.-based 501(c)3 organizations that vet the potential project, certify that the project's methodology is sound and that the project leader has a strong track record.

If you work with a nonprofit that would like to post a project on the GlobalGiving website, contact us.

6.5 Who runs the projects on GlobalGiving, and what are their responsibilities?

Project leaders typically are the "on the ground" managers of local projects. They run the projects and ensure that the funds collected through GlobalGiving are properly used. They also provide the project information that appears on the Challenge, which ended on January 31, 2008 at 3 pm EST. While GlobalGiving reviews and must approve of all project descriptions before they appear on the website, we do not make content changes. It is the responsibility of the project leader to work with project sponsors to ensure their projects are accurately represented on the site.

FAQ FOR FUNDRAISERS

About The Challenge

7.1 What is a unique donation?

The $50,000 award is determined by how many unique donors give to an individual fundraiser. Many people have asked if they can include multiple donations from different people on the same credit card. Unfortunately for this Challenge, there are limitations in considering multiple donors on the same credit card, as follows:

A unique donor is considered someone with an individual:

  • name
  • email address
  • billing address

If more than one person has the same billing address (considered a "household"), a unique donor is determined by a separate:

  • name and
  • email address - with a maximum of two donations per individual household

At this time, donations cannot be made for a group on one credit card. Fundraisers will be checked for individual and repeat donations after the Challenge ends, which could affect standings as only unique donations count towards the final awards.

7.2 Which donations count towards the Challenge?

All donations made online by credit card on the Giving Challenge, which ended on January 31, 2008, at 3 pm EST, site count towards a fundraiser's donor totals. Only unique donations (one per individual) will count towards the $50,000 fundraiser award. But all donations count towards the $1,000 cause award. Please note that only donations made on the Giving Challenge affect challenge results. If a donation is made toward your project on the GlobalGiving.com website, it will not count towards the Challenge.

Each donation is tax-deductible, therefore reimbursement of donors by any other party is a violation of Challenge rules and may be subject to scrutiny by the IRS.

7.3 When will the winners be notified?

The Challenge ended at 3:00 p.m. Eastern Time on January 31, 2008. After this time, the leaderboard will be frozen and donations will be audited. Once final totals of unique donors are determined, the top 10 ranking fundraisers, as well as the award winners, will be notified around February 15, 2008.

7.4 What if I only have a debit card?

Debit cards can be used on the Challenge if the debit card is also attached to a credit card (Visa, Mastercard, etc.). There is usually a logo on the bottom right-hand corner of the front of the card.

7.5 Can I make a donation by check?

America's Giving Challenge, which ended on January 31, 2008, at 3 pm EST, was structured in the spirit of encouraging online donations and using the Internet as a tool to leverage fundraising. For the purposes of this Challenge, all donations had to be made online through the Challenge. While offline donations to projects or causes will be accepted, they will not count towards Challenge goals.

Projects on globalgiving.com undergo compliance checks to ensure they have a bona fide charitable purpose and meet applicable laws relating to international philanthropy. Organizations listed as partners do not necessarily endorse or support any particular project listed on globalgiving.com.

The GlobalGiving Foundation is a 501(c)3 organization.

Copyright © 2007 ManyFutures, Inc.